1. Acceptance of Terms

By accessing or using GoCome Africa's ride-hailing services, mobile application, or website (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into a binding contract
  • Not be prohibited from using our Services under applicable laws
  • Provide accurate and complete registration information

3. User Accounts

When you create an account with us, you agree to:

  • Provide accurate and complete information
  • Maintain and update your information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Our Services

GoCome Africa provides a platform connecting riders with independent drivers. We are not a transportation carrier. Our services include:

  • Ride-hailing and transportation services
  • Payment processing
  • Customer support
  • Ride tracking and safety features

5. Payments and Fees

By using our Services, you agree to:

  • Pay all applicable fares and fees
  • Authorize us to charge your selected payment method
  • Accept surge pricing during peak hours
  • Pay cancellation fees where applicable
  • Maintain valid payment information

6. User Conduct

You agree not to:

  • Violate any laws or regulations
  • Impersonate any person or entity
  • Interfere with or disrupt our Services
  • Harass or harm other users
  • Use our Services for unauthorized commercial purposes
  • Attempt to gain unauthorized access to our systems

7. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including:

  • Breach of these Terms
  • Fraudulent or illegal activities
  • Harassment or safety concerns
  • Extended period of inactivity

You may delete your account at any time following our account deletion process.

8. Limitation of Liability

To the maximum extent permitted by law, GoCome Africa shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, resulting from your use of our Services.

9. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Lagos, Nigeria.

10. Contact Us

If you have any questions about these Terms, please contact us:

Email: legal@gocome.africa

Address:
Muritala Muhammed International Airport Hub,
Ikeja, Lagos, Nigeria